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TERMS & CONDITIONS
 

These Terms & Conditions set out the entire agreement and understanding between you and Metalmate Robotics Pvt. Ltd.. We reserve the right to change these Terms & Conditions at any time without giving prior notice to you. For more details on these T&C, please refer to the individual tabls indicating:

FAQs | Discounts | Warranty | Payment Method | Refund And Cancellation Policy | Privacy Policy | Disclaimer | Shipping Complaints | Customer Feedback | Terms & Conditions | Delivery Policy

Your statutory rights are unaffected.

All content and images shown on the website and any marketing material are either the property of respective trademark owners or Metalmate Robotics Pvt. Ltd., and any unauthorised use of content and images will be considered as infringment of copyright and will be reported to appropriate authorities.

The only information we hold is the one given in 'My Account' section, and is held securely in accordance with the relevant laws. We do not hold any credit/debit card or account information. We are committed to protecting your privacy.

Please make sure when placing an order, that your contact and delivery details are correct otherwise there may be a delay in the processing of your order.  If the incorrect region is used, we reserve the right to cancel the order if the correct postage is not paid when requested.

Our website is intended for use by adults.

There is no minimum order required. We currently do not operate a 'credit account facility'.

We reserve the right to delay or refuse any order where a transaction contains incomplete details that cannot be verified or where fraud is suspected. We reserve the right to refuse any order, the decision of the management is final.

We reserve the right to alter the pricing of our products without prior notice.

The price stated on our website is the price you pay, no hidden extras.

It is your own responsibility to check your order once received, as errors and shortages cannot be rectified once the order is placed.

We advise you to use the comment form on 'Reach Us' page  to send us your enquiry, we aim to answer all enquiries within 2-3 hours, but please allow up to a maximum of 24 hours for a reply.